Job Details

Microsoft Off Campus Drive Support Engineer in Bangalore

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Job Posted Date: 2021-12-29

Job Title: Support Engineer

Employement Type: Full Time

Job Category: Fresher

Experience: Freshers

Location: Bangalore

Qualification: any graduate

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Description:

 

 

Educational Qualification: BE/B.Tech/ME/MTech – CSE, IT, ECE

70% or 7.5 GPA and above throughout without any running backlogs

2020/2021 graduates

 

Responsible for the customer support experience with Microsoft

Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g., swarming)

Identify cases that require escalation (either technically or strategically)

Create and maintain incident management requests to product group or engineering group

Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer and engineer experience

Provide ramp activities, knowledge sharing, technical coaching and mentoring

Drive technical collaboration and engagement outside of CSS (Product Engineering teams, Services, Support, Regions)

Lead or participate in building communities with peer delivery roles; may be workload or specialty specific

 

DevOps Systems: Azure DevOps Services, Azure DevOps Server (formerly Team Foundation Server), GitHub Enterprise, Atlassian

Cloud Technologies: Microsoft Azure, Amazon web services, iCloud

Languages and Compilers: C, C++, C#, VB.NET, JAVA, HTML5

Developer Tools such as Visual Studio, Unity, Eclipse

Excellent problem solving and troubleshooting skills, with the ability to use various data collection tools and methodologies to analyze problems, determine root cause and develop solutions.

 

You should carry a copy of the Latest Resume.

Aadhar Card (original and photocopy) with three passport size photographs are must.

You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.

 

Note: Submit Your Resume



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