Freshers Walk-In @ TESCO : Voice Process : On 15 Oct 2010
Job Posted Date: 2010-10-13
Job Title: Voice Process
Employement Type: Full Time
Job Category: BPO
Experience: 0 - 2 Years
Location: Bangalore
Qualification: Any Graduate
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Description: The Tesco Hindustan Service Centre (HSC) is the Global Services Arm for Tesco. The centre sits at the heart of the Tesco group, and provides IT and Business services to Tesco operations across Europe and Asia. Tesco was the first major international retailer to have a fully-owned support centre in India. Our core purpose at Tesco is to create value for our customers to earn their lifetime loyalty and Tesco HSC is dedicated to supporting those values by providing great service to our internal customers.
This unique IT and Business Services model means that our people have the opportunity to develop their careers across a wide variety of areas, gaining a diverse range of experience and working with a growing, world-class, professional team.
Tesco Walk-in for Voice Process on 15 Oct 10 @ 9.30 to 12.30
A part of the Support team (the second level to the helpdesk) resolve complex issues raised by the stores around distribution of goods from the depots to stores. Liaise with depots & the planning teams to facilitate distribution of goods, I access the depots & store applications to resolve any delivery issues raised by the stores. Also make calls to the stores/depots to gain any further information to resolve issues raised.
• Interact with subject matter experts and the internal team to resolve complex issues raised by stores.
• Ensure quality & service satisfaction is adhered too.
• Be a team player and take responsibility actions
* should be flexible to work in shifts
* any graduate freshers
* Experienced
* excellent communication skills
Note: Submit Your Resume
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