Job Posted Date: 2012-05-09

Job Title: Tech Support Associate

Employement Type: Full Time

Job Category: BPO

Experience: Freshers

Location: Bangalore

Qualification: Any Graduate

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Description:

IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.

To know more about business units at IBM India, click on the “About Us” link above.

IBM hiring freshers – Tech Support Associate (Voice) on 12-May-2012 @ Bangalore, Hyderabad

Industry Type  :   BPO, Call Centre, ITeS
Role  :  Associate/ Senior. Associate -(Technical)
Functional Area  :   ITES/BPO/KPO, Customer Service, Ops.

Job Description :

IBM invites FRESHERS to walk in to our Bangalore and Hyderabad office for an opportunity to start an exciting career with us in our Technical Support Division (voice process). Please walk in to our office, if you fulfill the below criteria

Job Role :

IT Helpdesk – Technical Support Associate (100% voice process)

No of openings : 200 Openings

“Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, Cananda, EMEA & AP.

Joining location: Bangalore

Eligibility:
- Any Graduate (10+2+3), Diploma Holders (10+3)
- Must have good command over English
- Fluency, Vocabulary and pronunciation.
- Must have basic knowledge of Computer and operating systems
- Must be willing to work in Shifts presentjobs.com

Selection Process:
Group discussion – Technical Interview – Communication Assessment round

Mandatory Documents: (IMPORTANT: All these documents are mandatory and you will not be able to take up the interview without these documents.)
-Hard copy of the interview invite (this email)
-Hard copy of the resume
-One passport size Photograph
-Valid Govt Approved ID Proof and Photocopy of the same for submission (Both the original and photocopy must be carried). This could be your Passport OR PAN card OR Driving license or Voter ID.

- All semesters / year mark sheets

-Degree certificate (If 2011 or 2012 passed out provisional certificate will be considered)

Number of positions: Open

CTC: Will be disclosed to the selected candidates by the manager

**This role is not into BPO domain.

** Candidates who have attended the interview in the past 3 months should not appear for the interview.

Interested Please walk-in to below address on 12-May-2012 b/w 10AM – 1PM

Venue Details:

BANGALORE:
IBM India Pvt Ltd,
3rd floor, Pine Valley,
Embassy Golf Links,
Inner Ring road, Bangalore.

Contact person: Arun

HYDERABAD:
IBM Mindspace Cyberabad, Survey No. 64 , APIIC,
Software layout,
Next to VSNL, Hitechcity, Madhapur,
Hydreabad – 500081

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