KINGFISHER AIRLINES Recruits Freshers Jobs: Guest Support Agent
Job Posted Date: 2012-07-20
Job Title: Guest Support Agent
Employement Type: Full Time
Job Category: MBA, HR
Experience: Freshers
Location: Bangalore
Qualification: Any Graduate
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Description: Guest Support Agent
Region - India
Location - South-Bangalore
Category - Call Centre
Job Details :
Education & Background:
• Undergraduate / Graduate in any stream
• Minimum 1 year of prior BPO/ Call Centre experience
• Freshers who have completed graduation may also apply
• Excellent written and oral communication
• Must possess a neutral accent with no regional language influence
• Good computer skills (MS Excel, Word, PowerPoint)
• Should be willing to work in shifts
Key Job Responsibilities:
• Call Handling (Inbound & outbound)
• Understand customer queries/ requests and act accordingly
• Keep abreast with product knowledge, policies and procedures
• To perform reservation functions: ticketing, re-booking, cancellations and refunds
• Adherence to Company standards
Note: Submit Your Resume
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