Job Details

AMERICAN EXPRESS Recruits Freshers Jobs: Relationship Officer @ Mumbai

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Job Posted Date: 2012-11-21

Job Title: Relationship Officer

Employement Type: Full Time

Job Category: MBA, HR

Experience: Freshers

Location: Mumbai

Qualification: MBA/Graduate

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Description:

 

 

Company        American Express

Job Role: Relationship Officer

Job Summary :

Driving business through defined channels of acquisition [Retail, Corporate, Venue-sales]

 Ensuring all performance standards are met viz. business targets, controls and compliance

 Engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customers

 Expansion of internal and external relationships, and drive sales results

 Demonstrating the highest levels of controls and compliance adherence in the sales process and in personal conduct

Key accountability metrics will include:

 New Card Acquisition from the sales team

 % of acquisitions that are HVCM· First year attrition rate

 Controls and compliance defects

American Express is an equal opportunity employer.

 Strong sales and customer focus Strong relationship and influencing skills

 Effective communication skills

 Demonstrate personal excellence Effective time management

 MBA with 0 to 3 years experience or graduate with 1 to 4 years of experience

 

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