Job Details

HCL Recruits Freshers Jobs: Technical Support Executive: On 3rd to 7th Dec

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Job Posted Date: 2012-11-30

Job Title: Technical Support Executive

Employement Type: Full Time

Job Category: Fresher Walk-Ins

Experience: 0-1 yeras

Location: Chennai

Qualification: Any Graduates

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Description:

 

Company        HCL Technologies Limited

 

Job Role: Technical Support Executive - 100 Opening(s)

 

Job Summary :

 

Provides technical assistance and training to customers by performing the following duties.

 

Essential Duties and Responsibilities: include the following. Other duties may be assigned as required.

 

Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.

 

Configuration of client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only).

 

Configure software to connect to Internet application servers.

 

Provide training to clients in the use of system and applications as related to Internet.

 

Obtain general understanding of OS and application operations related to company offered services.

 

Identify and correct or advise, on operational issues in client computer systems.

 

Qualifications :

 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

 

Position: Level 1 Tech Support Officer

 

Education and/or Experience :

 

Education and/or Experience : Freshers//1 - 2 Years Experience

 

Education :Graduates or Graduates with arrears in any discipline

 

Walk in Interview From 3/Dec/2012 to 7/Dec/2012

 

Time : 10.00 Am to 5.00 PM

 

Venue:

 

 HCL Technologies Ltd., Business Services

 

WSS Towers, 1st Floor, No. 106 & No. 108,

 

Harris Road, Langs Garden Road,

 

Landmark Near Casino Theatre.

 

Chennai – 600002

 

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