Job Details

GENPACT Recruits Freshers Jobs Associate and Senior Associate

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Job Posted Date: 2012-12-01

Job Title: Associate

Employement Type: Full Time

Job Category: Fresher Walk-Ins

Experience: 0-2 yeras

Location: Delhi

Qualification: B.Sc , B.Com , B.A , BBA , BHM

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Description:

 

 

Company Name:        Genpact

 

Job Role:         Associate/ Senior Associate -(Non - Technical)

 

- Take inbound calls

  

- Comprehend customers queries / Complains / Comments

 

- Display empathy/ understanding of the issue/ concern towards customer

  

- Provide quick an effective resolution to the customer's queries

  

- Handling multiple tasks simultaneously

  

- Has a pleasant attitude

  

- Wants to delight customers, above and beyond call of duty

  

- Has a knowledge of customer needs

  

- Is able to communicate clearly, both written and in speech

  

- Talks in a way the customer can understand

  

- Is able to handle complaints, even irate customers

  

- Works accurately and with eye for details

  

- Is able to use automated information systems to analyze the customers situation

 

- DAY SHIFT - 6 Days Working

  

- Qualification / Skills

  

- Graduation in any STREAM

  

- 0 -2 years of experience

  

- Freshers shall also be considered

  

- good communication skills

  

- Fluent in English

  

- Excellent Analytical skills.

Note:

If one choose to walkin write priya on top of the resume.(mendatory)

 

Walkin Details:

 

Walkin date: 1st Dec to 6th Dec ( Except Sunday)

 

Walkin Time: 10 am to 2 pm

 

Venue:

DITP,DMRC building,

8th floor genpact

behind shashtri park metro station,shashtri park

delhi-110052.

 

Note: Submit Your Resume



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