ERICSSON Recruits Freshers Jobs BE, B.Tech and MCA Freshers as Support Engineer
Job Posted Date: 2013-02-24 |
|
Best IT Jobs,Urgent Openings.Upload Your Resume
Company Name: Ericsson
Job Role: Support Engineer
- The Support Engineer is responsible for handling problems that have been reported by customers or other Ericsson support organizations.
Responsibilities and Tasks:
- Customer Issue handling
- Handling of proactive support
- Software Update Management (SUM) handling
- Knowledge Management Tool (KCS) Coaching
- Remote Service Gateway (RSG) Coaching
Qualifications:
- Core Competences
- Database & Unix - Working experience
- Negotiation & Argumentation skills
- Administrative skills
- Planning & Organizing skills
- Problem solving & strategic thinking
- Presentation & communication skill
- Software support
- Network level competence Note: Submit Your Resume |