Tech Mahindra Walkin drive in Pune from 12th to 15th May 2014
Job Posted Date: 2014-05-12 |
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Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services). Excellent communication skills in English - both spoken and written & good presentation skills Good knowledge of Telecom Infrastructure Technologies LAN / WAN / Routers / Switches / Hubs / Networks etc. Acting as Single Point of Contact for customers for either reporting trouble or providing updates on existing Trouble Tickets Able to fix WAN troubles either by remote diagnostics or by involving relevant technical/non-technical teams Should be comfortable in taking inbound calls / making outbound calls. Calls may be required to interact with End customers/Technicians/Other teams Must be willing and able to work various shifts as assigned (such as nights, weekends and statutory holidays), based on business needs Demonstrated ability to identify problems and situations, take appropriate action, implement solutions or escalate as required Ability to work effectively in a team environment and collaboratively with other departments Ability to review and analyze customer needs and provide appropriate client options/solutions Ability to manage a demanding workload Any Graduate Can Apply . Freshers Can also apply.
Mandatory: Should be open to working in shifts (including night shifts) & 24*7 working environment
Skill Set: Excellent communication skills, both oral and written Ability to work a flexible schedule Basic telecom Knowledge Basic Excel Skills Walkin Details: Walk-in Date: 12th - 15th May 2014 Walkin Time: 11 AM - 1 PM Venue: Tech Mahindra, West Wing, Training Block, Basement Area (-1 Floor), RMG Room, Phase 3, Hinjewadi, Pune. Note: Submit Your Resume |